WestJet was founded in 1996 with three aircraft, five destinations, 220 WestJetters and the goal of providing a discounted airline, without sacrificing customer service. Today Westjet is a company of more than 9,700 employees servicing over 100 destinations around the world.

The company's entire corporate culture has been built around caring for their guests, by providing a great guest experience. After claiming top spot in Waterstones' study of Canada's 10 Most Admired Corporate Cultures for four years, WestJet was inducted into its Hall of Fame in 2010. In 2011 WestJet was designated as a J.D. Power Customer Service Champion (one of two companies in Canada and the only airline to make the list), ranked 3rd in Aon Hewitt's best employers in Canada and was chosen as the Canadian airline with the best flight attendants by flightnetwork.com. On top of this WestJet was chosen as Canada's preferred airline.

Mission

To enrich the lives of everyone in WestJet's world by providing safe, friendly and affordable air travel.

Vision

By 2016, WestJet will be one of the five most successful international airlines in the world providing our guests with a friendly caring experience that will change air travel forever.

Values

Commitment to safety
Positive and passionate in everything we do
Appreciative of our People and Guests
Fun, friendly and caring
Align the interests of WestJetters with the interests of the company
Honest, open and keep our commitments